Shipping and return

Shipping
We offer several shipping options and choose the shipping method that suits your order best.

Insurance of goods
All our shipments in Norway concerning UV lamps are insured via Posten/Bring Norway. In order for the insurance to apply, we ask you to report any damage within 7 days of the item received.

An item that is returned when using the right of withdrawal or when wishing to exchange the item must be postage paid by the buyer. If you want to change the item , place a new order. When we receive the return we will compensate you for the shipping for the new order.

You can find the right of withdrawal form here.

If the item is returned due to defects or you have been sent the wrong item, we will pay the return cost. We will e-mail you a return slip.

Our return address;
Filtra as
Håem Næringsområde 108
6260 Skodje
Att: Return

Our general sales and purchase conditions.